Before making a complaint you are encouraged to raise your concerns directly with the relevant person wherever possible, with the aim of resolving them quickly and without undue formality. This is often the best approach.

If you’re a student and would like to make a complaint about another student, the University and/or its staff.

If you’re a staff member and would like to make a complaint about a student.

If you’re a member of the public and would like to complain about the University, a member of staff or a student.