Property Services and Security

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Contact us

In an emergency

Contact emergency services on 111 as soon as possible.
Phone +64 7 838 4444
Please also contact UniSafe in the event of an emergency.

Te Whakahaere Rauhanga | Property Services

Work requests can be logged in Kuhukuhu or by calling ITS Service desk.
Property Services building, via Gate 3a on Te Koorama Place, Hillcrest, Hamilton, 3216.
Phone +64 7 838 4001 (8:00am to 4:30pm Monday to Friday)
Tauranga campus office: Level 1, CBD Building.

Te Tutei Mataara | UniSafe

UniSafe is open 24 hours a day, seven days a week.
UniSafe office, SUB 0
Phone +64 7 838 4444
Tauranga campus: TCBD1.22, Level 1, CBD Building. Call +64 22 013 0840.
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Parking Service

The Parking Service ensures that University of Waikato parking areas, roads, footpaths and other locations are used in accordance with safe parking practice, as well as providing a number of specific services as listed below.

Safe Walk

UniSafe is available to walk you to and from your vehicle if you feel vulnerable. This service extends to the University boundaries and does not include walking or driving people to home addresses or private car parking facilities outside the campus. Call +64 7 838 4444 to arrange and allow 10-15 minutes notice for this service.

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Te Tutei Mataara | UniSafe

The University is committed to keeping students safe, in an environment of safety and respect. The UniSafe team is responsible for parking on campus, lost property and emergency preparedness. Call Police to report any suspicious activity on campus.

Te Whakahaere Rauhanga | Property Services

Property Services is tasked with the overall stewardship of all University facilities and represents the University in all matters relevant to property ownership, leasing, Resource Management Act and Building Act obligations. 

Property Services provides best-in-class services that effectively manage the University's corporate estates portfolio and create an environment that strongly supports the operational and strategic goals of the University.

Property Services is broadly responsible for maintaining the:

  • Design, planning and build of new spaces
  • Refurbishment of existing spaces
  • Planned and reactive maintenance
  • Environmental monitoring
  • Cleaning
  • Portering and Mail Room services
  • Grounds
  • Fleet

To contact Property Services, call +64 7 838 4001.

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Facilities Operations

Facilities Operations is a support service with special responsibility for ensuring technical safety, staff and student comfort, advising on solutions for internal environmental conditions. We respond to urgent repairs and emergencies seven days a week.

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Lost and found

Lost something? Found something? Discover where your property might be — and where you can take belongings that you have come across. We do our best to identify and contact owners where possible. Learn more about our storage and disposal policies. 

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Student Requests

Stalls, special posters, fundraising and related activities all require special permissions from Property Services management. Learn more about who can apply for permission and access the required forms.

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Emergencies and Fire evacuations

In the event of an evacuation or fire emergency, wardens will help clear and check University buildings. Find out more about our procedures and our regular trial evacuations.