Helplines
Nationwide helplines
If you or someone else are in immediate danger, call 111. If you cannot speak, stay silent and press 55. For more information click here. If you experience hearing or speech difficulties, you can register for the 111 emergency TXT service.
Crime Stoppers
To anonymously report a crime or pass on information
Call: 0800 555 111 or use the secure online form. It's completely anonymous.
Women’s Refuge
For women living with violence or in fear in their relationship or family
Crisis Line: 0800 733 843
Website: https://womensrefuge.org.nz/
Rape Crisis NZ
Phone: 0800 88 33 00
Victim Support
Free nationwide support service for people affected by crime, trauma, and suicide in New Zealand
Phone: 0800 victim (842 846) - 24/7
Website: www.victimsupport.org.nz
Shakti
For migrant /refugee women living with violence
Crisis Line: 0800 SHAKTI
Website: https://www.shakti-international.org/
Shine
Family violence service provider - confidential support, information and professional advice
Free call: 0508 744 633 (24/7) or live chat
Website: https://www.2shine.org.nz/
Hey Bro
Supporting men to be free from violence
Phone: 0800 HEY BRO (439 276) - 24/7
Website: Click Here
Are You Ok family violence information line
To find out about local services or how to help someone else
Phone: 0800 456 450 or live chat
Website: https://www.areyouok.org.nz/
Safe To Talk
24/7 Sexual harm helpline
Free call: 0800 044 334, free text 4334 or live chat
Email: support@safetotalk.nz
Website: www.safetotalk.nz
OutLine
LGBTQIA+ peer support helpline
Phone: 0800 OUTLINE (6pm-9pm)
Website: www.outline.org.nz
Netsafe
Online safety help and advice
Call: 0508 NETSAFE (638 723)
Text: Netsafe to 4282
Email: help@netsafe.org.nz
Human Rights Commission
For information and support if you have faced discrimination, hateful speech, or your human rights have been denied
Phone: 0800 496 877
Email: infoline@hrc.co.nz
Website: www.hrc.co.nz
1737, Need to talk?
For mental health support from a counsellor or peer support worker
Free call or text: 1737
Website: https://1737.org.nz/
Additional Helplines
For additional helplines see Wellbeing Tools & Strategies.
Sensitive Claims for sexual abuse (ACC)
Funded therapy for people that have experienced sexual violence
Phone: 0800 735 566
Website: Click Here
Oranga Tamariki line
For concerns about children and young people
Phone: 0508 326 459
Email: contact@ot.govt.nz